Customer Testimonials
Bill was SO helpful! Really made the whole experience easy and stress free. 10/10 Highly recommend!
This was my first experience with Subaru service (anywhere ). I will happily co-sign all the amazing things that have been said about Michael D. What an asset to the Subaru service team! He was 100% invested in me as a customer and as a person. I was treated with professionalism and kindness and that is so rare that it needs to be acknowledged. The service was perfect. My car is running great. I wasn't charged for things that were not needed, which goes a long way towards building trust in a customer relationship. I will also say that each person ...
I'm an auto hauler so place is very neat and organized. Nice place and very helpful.
While we spent oodles of hours with another local Subaru dealership without getting to a deal, Michelle's responsiveness and resourcefulness led to what felt like a mutually beneficial deal in no time. This is how car buying SHOULD be.
Scott was very helpful!!
Great experience! Will be returning to see Mitch for future services.
Had a wonderful experience working with Ryuji Beppu!
Very happy with the service, attention to detail and very happy with my new Subaru Forester.
Chris was awesome! He found the car I wanted and over and above to help me get it.
Adam got the job done well and quickly
Skylynn Dunkley. She was very attentive, considerate and listened. I will try to work with her whenever I bring my car in for service. I have two grandsons who bought Subarus from your dealership. I will suggest that they try to work with Skylynn whenever they need service. Dom Violante
Aidan and the service team helped identify a "sticky" problem. My car battery was coated with a sticky substance causing malfunction. Tree buds that fell under the hood seemed to be the source of the stickiness. Once this substance was removed, the car worked fine.
Great dealership, Drea was excellent, I'm happy!
Kear was patient, professional, and knowledgeable. He made sure that all questions were answered and offered fair pricing to customers. Highly recommend!
Justine Melchior understood what I was looking for as a replacement for my 2013 Outback and went the extra mile to find my perfect 2024 CrossTrek. I am so happy with my new Subaru!
They’re very good at their job. Walked in not wanting a new car, walked out brand new car. I’m still not totally sure how they managed but they did! Sam was probably one of the most amazing and thorough sales people I’ve ever met. He was so nice and well versed on each model in the Subaru fleet. He took the time to make sure we were comfortable and he got to know us! Truly top notch sales person. As far as the rest of the experience it was great. Bryan the sales manager was very polite ...
Micheal was extremely helpful and informative while helping me out. It was my first time bringing my new car to the dealership and he explained my different options and what to expect. After I handed over my keys he went out of his way to help me get a hold of the technician after I accidentally left my house keys on my car key fob. Throughout the whole experience he was very helpful and informative.
Henry was great to buy from, friendly and helpful. He made it a pleasant experience.
It's a car dealership.
Had a great experience shopping here. Brendon Krogstad was our salesmen. He was very patient, know a lot about the cars and how all of the technology in them worked. he stayed in touch while we shopped around at other dealers for other makes and models. Also, Bryon Fagen was the Sales Manager, and he took good care us us too.
Bloomington Subaru has been amazing. They're service department is excellent, honest, prompt, and kind. Adam is a great service advisor. Kept me informed and really made sure i understood what was going on. But every service advisor I've interacted with has been excellent. If you drive a subaru, I recommend Bloomington Subaru for service!
I have been a customer of Luther Bloomington Subaru for many years and one of the reasons (my husband) and I continue to get our autos there is the excellent service we receive. Mitch Rose, Service Advisor, has often been the go-to person I've dealt with. His service has always been very professional and detail-oriented and these qualities are very important. I will continue taking my Outback to this dealership and appreciate Mitch and his approach to good service. Evelyn Burk
A great place to bring your Subaru for repairs and tune-ups. My advisor, Michael D was very friendly and respectful. He did a great job helping me stay in my budget by making sure my warrantee covered everything I was entitled to. The video walk-through by the technicians is awesome and gave me a thorough assessment of my car's condition. Courtesy cars make it convenient and easy. Great experience every time.
Easy to do business with. Quick professional and always keeping you updated of upcoming appointments and even how the current service is going with text message updates and video inspections of the car. Great feature to know you’re not replacing parts unless they are truly needed to give you peace of mind and confidence. Skylynn has been a great Service Advisor to work with through my appointments. 50k+ miles on the 2022 outback since purchase and everything has been very smooth.
This was at least the second time I was lucky enough to get Leo Alas, and he took great care of me. He shared his concerns, respected my choices, and provided me with exactly the service I wanted and needed.
Ilenna was wonderful to work with Very attentive to what we were looking for with a high level of honesty , integrity and personality!
We had a fantastic experience working with Bill. He seemed genuinely concerned that we get the right car for us. He was attentive, paid attention to the details, answered all our questions, and anticipated all of our needs. Bill was a not a high-pressure sales person, but we felt completely comfortable buying from him shortly after meeting him.
My wife and I went to get a quote as we're trying to sell our car, and we had the joy of getting to spend time with Sam! He was incredibly knowledgeable, friendly, personable, and down to earth. If we plan to buy a new car in the future, we're definitely coming back for Sam. Overall a great experience!
I had a great experience with Al buying a Subaru. He was very transparent about what the cars had to offer and was incredibly kind the whole process. Definitely will recommend!
Brett Skalisky was friendly and not pushy, but very helpful and knowledgeable.
I had a great experience buying a car from Bloomington Subaru. The salesperson who helped me, Anatoliy Kamenov, was very kind, very professional, and very helpful throughout the process of buying my car. I really appreciated his dedication and attention, and I'm very happy with my "new to me" Subaru!
Tom Baddeley was outstanding to work with. He was flexible with my schedule, answered my questions, and gave me time to make the best decision. Highly recommend working with him to purchase a vehicle.
Joe Weil is the best! He explained everything clearly and most importantly, he is a terrific individual.
Nick was great.
I had a great experience with Scott Putnam. He was recommended to me by my sister-in-law. I don't like sales, and don't want to feel pushed, so Scott was perfect with me. He gave me information, helped me see choices, but he didn't push me, as if I was just a number. He treated me with respect and listened to my concerns. I'll definitely send others to Scott when they're car-shopping.
I would buy from Henry Finch again! He was so very helpful in giving us an overall picture of what we could purchase and so pleasant with a good sense of humor too.
Brett was very easy to work with. Answered all of our questions and got the job done without any pressure.
Austin Vokum was knowledgeable, listened, and was customer oriented. Highly recommend working with him!
recently bought a Subaru from Austin, and the experience was outstanding. Austin was incredibly knowledgeable, patient, and genuinely focused on finding the right car for me. The process was smooth and pressure-free, and he made sure I understood every detail. I'm thrilled with my new car and highly recommend Austin for anyone looking for a seamless and enjoyable car-buying experience!
Dmitry was the best to work with and helped my find my beautiful '21 Forester with all the features I had to have. Thank you again Luther and Dmitry!
The service and professionalism from the sales staff at Bloomington Subaru is second to none. Ryuji Beppu took the time to go over my options and answered all my questions. I feel fortunate to have found the right vehicle at the right time and the whole process went very smoothly.
Al was great. Super friendly and helpful! Much more of an enjoyable experience than my usual.
I had a very ideal experience shopping here for the second time. I worked with Henry and he was so accommodating and helpful. Can't recommend him enough. Cheers Henry!
I worked with Chis Goetz at Bloomington Subaru. I would highly recommend this guy to help you. Kind, down to earth, answered every question and listened! Yes, A car guy that listens to your questions! And gives complete, easy to understand answers.
EXCELLENT most definitely come back to her. She was a pleasure to work with and really took care of my Ascent…. Thank you Skylynn Cristian Z
If I am being honest, buying a car is not my favorite way to spend an afternoon. I met Al at the dealership and we went through the process, negotiated in good faith, and got a deal done. All the while, Al was straight forward and had a smile on his face. I recommend that you ask for Al!
I had a great experience working with Scott to buy my CROSSTREK. He worked with me every step of the way. His approach takes quite a bit of the stress out of buying a car! Very appreciative of how he worked with me, beginning to end. He answered my questions in a way that made sense to me and kept me updated through out the process.
Henry did an excellent job selling me a car. He has a passion for his job and selling cars. I purchased a vehicle 460 miles away he was super to deal with he will sell me another car if he sends me a birthday card. We will be looking for another vehicle next year so he will be my first contact
My experience with buying my new 2024 Subaru Crosstrek Sport was great. Nicholas understood what I wanted in my new Subaru and delivered. He was happy to answer any questions I had and was patient with me in explaining (and showing) all the technology with my new Subaru Crosstrek. I'm so happy with my new Subaru Crosstrek and plan to keep buying Subaru's in the future.
I've noticed buying a car these days is like trying to Win the lottery. Every now & then you can actually find what you're looking for The person I worked with was very professional & very knowledgeable & he was honest which is good & which is rare😐😁👍
MIchelle Town was great to work with. Very informative, took time to understand our needs and offer solutions. We were shopping for a car for our teenage daughter, Michelle was patient and really explained things to her at just the right level. Great experience and awesome car! Thanks.
Justine is awesome!! Super knowledgeable and made the car shopping experience very easy for me!!
Sometimes I wish Nick had elaborated more on some details regarding the car. But overall, he was very patient. I had not purchased a car in 24 years and I am very grateful to him for helping me through the process.
Always friendly and professional. Sadly, I have now moved out of state and only hope my new local dealer is half as good
Ross Stettner was very helpful as I navigated buying a car. He explained various options i.e., leasing. It was easy to ask Ross questions because he was comfortable answering.
Bought CrossTrek Sport with great help from Kirk Lammi and Seamus Dwyer. Their good questions and clear answers helped me choose wisely. No pressure, consultive style made experience painless. Excellent product, excellent buying experience.
Bloomington Subaru stands behind their products and takes care of the customer through and after the sale. I'm very much impressed!
I have recommended Dana to EVERYONE that has asked about my car lol even people that are not in the market right now. I appreciate you making this process easy and handling this situation with care. I HOPE that you get EVERy award that is offered. Your the best. Me and my Fmaily Appreciate you ❤️
We had a great experience buying a car from Nick! Thank you!!
Leo my advisor is competent,friendly and thorough
Wow! Such great customer service! Beautiful waiting area, definitely recommend this dealership for Subaru service!
Allison was kind, patient and worked hard. Dealer followed up with there guarantee.
Tom Baggeley was the best sales consultant! Kind, patient, understanding, and so knowledgeable. Tom helped me through buying my first new car, answering all of my questions and taking the time to make sure I knew everything I needed to know. I highly recommend Tom!
Drea Luckett was so great!! I reached out early in the morning and she and the team had me in my new car by the evening! Extremely responsive team and they all went out of their way to make my situation work! Thank to Drea and Dylan! I llove my new crosstrek.
I see why this place is so well reviewed! I don't normally have maintenance done at dealerships. However, I needed some big work done, so I came in. The service blew me away! I was able to get an appointment fast. The agents were incredibly friendly, responsive, and helpful while my maintenance was underway, and the techs completed everything really quickly. Best of all, the service was surprisingly affordable. Their prices are definitely competitive among dealerships. Their pricing was even good compared to smaller, third-party shops that what I found. Originally, I was only going to have service here ...
Excellent service and even quicker than Aidan Pixley estimated ... it was a pleasure to work with Aidan and Bloomington Subaru and I would definitely give them 10 stars!! Scott Bradley
Mike B. was beyond awesome! He answered every single question we had, was patient as we test drove MANY cars, went out of his way to find the exact car we wanted but in the 2024 version so we could get the lower interest rates, he went to bat for us when it came time to purchasing and trading in our car, he treated us so well. Such a kind, respectful salesguy! Also want to thank Paul in financing for being so patient with all the questions, for going through the contracts and actually finding something that went in our favor! ...
Both of our Subarus were serviced with excellence by Aidan Pixley. Good work!
Justine was fantastic! Easy process to purchase our 7th Subaru Forester. She took the time to make my partner feel super comfortable with the entire process as well as teach her the new features of her new vehicle. Will continue to purchase from Justine in the future and will always recommend her to friends/ family.
Al was fantastic to deal with. He did a wonderful job in finding the right vehicle for us. We have purchased a vehicle from him in the past, and would be delighted to buy another one from Al in the future.
Very knowledgeable and polite. Makes sure any and all questions or concerns are resolved before you drive away.
My 2012 Subaru died and they couldn’t fix it. They were happy to give me a pittance for it though at the used dealership next door. The guys were fantastic throughout the process though.
I had a problem with my Forester 2021. It was making a noise when I turned the car off after I had been using the air conditioner. I took the car to another dealer and they didn't find the problem. Then I took it to Bloomington because I had bought the car from Scott Putnam. My husband and I had purchased many cars from him. It took a while but they found the problem and fixed it. YEAH!
Love the service department. Adam was great! While waiting for my oil change I’d ordered crossbars and had them held at the parts department. He picked them up for me and carried them out to my car. 🙏🏼
Amazing people, Amazing prices, Amazing Place to purchase a vehicle.
From the moment we walk into the dealership until we left with our new Outback, Brett Skalisky was with us making our purchase easy and enjoyable. Brett knows his product and gives you options. Ask for Brett you'll be glad you did.
Great experience. Ryuji was great to work with and he knows his Subarus!
Easy to work with Mike. Great experience! He listened to what I wanted, and got us in and out quickly.
My car went in because of the flywheels and clutch gone. It only took them a week to look at it but a day to fix everything. Changed transmission fluid and the whole transmission too! Im pretty amazed. Services are at your finest, they’re pretty quick with helping out and discussing what will happen and tells you how long till they look at your vehicle! And now i can drive my car but with a brand new transmission, clutch, flywheels, and etc that has to do with transmission. Thank you again and I recommend this place, even though theres ...
Joe was absolutely excellent to work with! He was extremely dedicated to helping me understand every aspect of buying my first car and each detail of the car itself. He was very knowledgeable, clear, and responsive to all my questions and needs. Joe - thank you for your service, it was a super enjoyable experience to work with you!
I bought my first Subaru gently used from a non-Subaru dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened to be my service advisor for that first appointment and just crushed it from the start. Since my first experience I've had it back for maintenance a few additional times. Each time I simply text SkyLynn and she has responded very quickly, even a few times where she was not working, just to tell me she was away but would follow up when ...
Well organized, professional dealership. Tony the sales rep, and the business manager (sorry, forgot his name) didn’t waste my time with any of superfluous stuff. Very good experience.
Jordan was so kind, patient, and knowledgeable. The way he works with the full Luther team to make the buying experience feel so thoughtful, organized and smooth, made us really confident in our decision. Great guy, great local dealership. Left us thankful buyers!
Helpful and professional service, made us feel at ease during our new car buying process
I was buying a car for the first time and the sales person was personal, kind, understanding and took the time to explain things to me.
Buying a new car was a huge decision for me and Jordan was so patient and helpful throughout the whole process. He took the time to listen and calm any worries I had. This is my first Subaru and I love my 2024 Crosstrek!!
Overall, the dealership was outstanding, they made it quick and easy for me the service department was a little less then desirable.
I had an amazing car buying experience with my Sales Consultant Jordan Theurer. Bloomington Subaru is an awesome dealership. Everyone there was very attentive. I love my 2024 Subaru Crosstrek!
Jordan was so helpful with trading in my 2006 Subaru Outback for a 2021 Crosstrek. I had never been through the car buying process before, so it was very overwhelming for me, but he walked me through every step of the way which made things so much easier. I didn’t feel rushed into a decision which was something I was worried about.
It all worked out, Scott Putnam was great and was very good with follow up calls.
I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership!
I had a lovely experience working with Henry to purchase a used car at Luther Bloomington Acura/Subaru. He treated me well, kept me updated through the process, and was an overall pleasure to work with! I’ve purchased eleven cars across four states over the last decade, and this was by far the best experience I’ve had.
Staff at Bloomington Subaru were friendly, kind, helpful and understood my needs! Thank you all for your help!
We bought a new 2023 Forester from Luther Bloomington Subaru. Jordan Theurer was great to deal with throughout the entire process; he was honest and straightforward, which made it the best car buying experience we have ever been involved with. We would highly recommend Jordan and his team at Bloomington Subaru to anyone looking for a great buying experience and fair price on a new car.
Bloomington Subaru treated us excellently. Jordan Theurer greated us at the door and asked us how he could help us. He answered every question we had and if he wasn't sure he found out the answer. We were not pressured at all. We must have received 5 phone calls from Jordan keeping in touch with us as to the status of our Forester. He also called us the minute he saw the vehicle was in as well as a follow up call. Jordan also showed and demonstrated to us the various safety features and even paired our phones. Jordan treated ...
Hi, Mr. Krogstad was very helpful with his product knowledge and keeping me up date on monthly basis until my Subaru Iegacy arived.
My salesman was very helpful in showing me what cars were available in my price range and how well they'd fit my needs.